WoodSpring Suites Grand Rapids South

Reviews about WoodSpring Suites Grand Rapids South

• Mrs. Walker

  Oct, 26 2018
  ★ ☆ ☆ ☆ ☆
  I don't recommend this place, they overcharged my card then acted as it was nothing. The Staff is beyond rude, someone called the cops on us for no reason at all. The cops couldn't figure out what was going on and told us to talk to the Staff and the GM Joe was rude. He told us to leave, I called corporate and they stated there was nothing they could do. I asked to speak to the Regional Manager and they told me they couldn't promise it. We weren't refunded our money. I explained to them the cops said nothing was wrong and I was told the Staff could ask you to leave at anytime for no reason at all. The whole Staff should be replaced except Benard he's awesom.

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